Lilo Support & Feedback

Support, feedback, and privacy requests in one place.

Use this portal for billing issues, bug reports, wrong recommendations, routine and comparison feedback, privacy questions, or data deletion requests. If you would rather email us directly, write to {{SUPPORT_EMAIL}}.

{{SUPPORT_EMAIL}} Support tickets and product feedback

Portal

Send a message to the Lilo team

This form reaches our support workflow directly. We use the details you submit here to review your request, reply back, and improve support quality across the app and web.

For deletion requests, include the email address you use with Lilo so we can verify the account faster.

JavaScript is required for the portal form. If it is disabled, email us directly at {{SUPPORT_EMAIL}}.

Message type Area Deletion scope

Subject

Your name Email

Lilo account email or identifier Device or build details Message

We'll review your message and reply through the email you provide.

What Helps

Useful details to include

For support issues

Include the sign-in email you use in Lilo, the screen you were on, and what you expected to happen.

For product feedback

Tell us whether the issue is about routines, comparisons, recommendations, or the general app experience.

For privacy or deletion requests

Tell us what data you want reviewed or removed, and which account the request belongs to.

Useful Links